Plan and send targeted messages

Sending messages to specific target groups/participants is done via targeted messaging.

 Go to Participants -> tab Push News

1. Click on Post targeted message

2. Indicate who you want to target:
* Participants of a specific program component 
Note that this option can only be targeted when participants register in-app for programme items, or when session choices have been imported via excel or linked to an external registration system.
* User profile information  
* You could also target on both components

Targeting on Programme Selection

Select in the drop-down menu the program item from which you want to message the participants

Add additional target groups if applicable

Targeting on User Profile

Select the profile information you want to target in the field

Select in the drop-down menu the profile information you want to target

Add additional target groups if applicable

Programme Selection and User profile

Click on Programme Selection (or vice versa first on User profile).
To set the other target component click on Add condition and then choose Program selection or User Profile and follow the same steps

4. To check if the right people will receive the message, click on Preview recipient list 

5. Next it is time to fill in the news item. Don’t forget to set Send push notification to Yes and check the time of publication.

6. Click on Save