I am attending an event

Security is no joke for Networkapp. We safeguard your data and all the documents shared during your event in a discreet and secure way. Find out more about our security policy.
The event organisation determines what information should be visible in the participantlist. You entered this information when you registered. The organisation can also choose to request further information to enrich participant profiles by asking questions in the app. You can manage your privacy settings in the app via My profile (-> Privacy settings).
Networkapp does not own your personal data. We only employ your account data to enhance your use of the app, to provide you with an optimal network experience. Would you like to know more about our privacy policy? Please check our Privacy statement.
After downloading and registering in Networkapp, activate the event (or community) by entering the code you received from the event (or community) organisation. Contact the event organiser if you did not receive a code.
For sure! Our dedicated team is ready to assist in any technical issues your participants may encounter. Contact us
  1. Click on programme or icon  to view the programme. Your personal sessions are automatically announced;
  2. Click on icon  to post a quest or respond to quests of others - "what are you looking for?";
  3. Click on the icon  to view the participants list and to connect with other participants via chat or video call. You can schedule these yourself in the calendar;
  4. Click on the icon  to view your chat messages;
  5. Click on the icon  to schedule (online) appointments with other participants and to indicate your own availability;
  6. And through polls, live voting, surveys, news, event info etc... you stay involved in the latest developments.

Change your email registration to LinkedIn via My Profile. Networkapp will automatically retrieve your LinkedIn foto. The e-mail address you initially activated your account with will also be preserved.

Are you participating in an online event as an online participant? If so, you can choose to open the Networkapp on your desktop or tablet. To do so, use the online version of Networkapp and activate your account.

The performance of the network corridor and the virtual living rooms is at its best via the web version of Networkapp. It involves real-time technology without any additional login or software download and is well supported on the following browsers:

  • Google Chrome (version 78 and higher)
  • for macOS and Windows Mozilla Firefox (version 75 and higher)
  • for macOS and Windows Chromium-based Edge (version 79 and higher)
  • for Windows Safari (version 12, audio and video only, no content sharing), for macOS

On mobile devices, operation varies based on the hardware of the device.

You can find Networkapp in the app store for your device.  You can also open on your device to download the correct app. If you can not use Networkapp on a mobile device or if you want to use Networkapp on your desktop, please use the online version of the app on
You can download Networkapp in the PlayStore (Android), Appstore (iOS/Apple). Not sure where you can find the right version? Open on your device and find the right versions.
Open Networkapp on your device and enter the code you received in the top right of the homescreen + New Code. The icon of the event you are attending this time will appear in the list on the homescreen.
Would you like to register with LinkedIn on all devices?
  • Install Networkapp on 1 of your devices and register with LinkedIn.
  • Install Networkapp on your other device(s) and sign in with your LinkedIn log-in data.
Would you like to register with email on all devices?
  • Install Networkapp on 1 of your devices and register with an e-mail.
  • Set up a new password in my profile. 
  • Install Networkapp on your other device(s) and sign in with your e-maillog-in data.
Of course! Our dedicated team is ready to assist in any request/ comment or question that you may have before, during and after your event. Get in touch with us.
The event organisation administers the code. Contact the organisation if you did not receive a code. But first, please check your spam filter. The mail may be hidden there. If contact details are unknown please email us at Clearly state your own and the event name.
There are several problems and solutions at hand:
  • You did not yet create an acount. The (personal) eventcode is not the password. You received the code from the event organisation and should enter this in the homescreen of the app after registering.
  • You have yet to create a password, or you might have forgotten. Apply for a new password by clicking Forgot password. Follow the instructions your received in an e-mail and enter the eventcode in the app.
  • Last time you registered with LinkedIn and are now tryuing to acces the app through e-mail. Login with your LinkedIn details or apply for a new password on the new account you want to use.
Please contact us at Please include the following information:
  • Your make and model device
  • A description of the error (include a screenshot if possible)
  • The event or community you will be using Networkapp for
  • Whether you succeeded to create an account in the app
Did you upload your profilepicture with LinkedIn? You might have to upload it again. Go to My profile in the app welcome screen. Select Update LinkedIn data. This will be a one-time only, your picture will remain available from now on.  

As there are many things that can cause issues, please check out our troubleshooting guide.

The livestream technique varies from event to event, however, there are some general points of advice to try:

  • If you are using an iPhone or iPad with the Networkapp installed, make sure you have the latest version of the Networkapp installed (check in the app store if you can update).
  • If you are using the online version: close the browser completely and then go to Networkapp online again: and open the stream again.

If it still doesn't work, send a screenshot to (or use the chat on this page) and mention platform, device type and browser.

Please contact us at with any question regarding the usage of Networkapp.

I am an organizer

Participants or community members are welcome to contact us by emailing for technical questions and advice. For instance when the app gives an error

Substantive questions about the event or community should be directed to the event or community organiser.


You can easily manage your eventapp or community in our dashboard. But you don't have to do it all on your own. We are at your disposal to answer your question and give advice. Just click the support chat in the bottom right corner of your screen. Did you already start with setting up your event? You can also find answers in the help articles in the dashboard.

Would you like more assistance with managing your community or setting up the event app? Or do you just lack the time to create the event app? We can take the app set up off your hands. Send us your programme en specific wishes and we will draw up an non binding offer.

Networkapp is an iOS and Android native app on your phone. We also offer a web based version available on The latter can also be deployed for desktop systems.

To add, change or retrieve data there is an API available. It is avalailable for most data concerning an event. For instance, participant lists, invitation codes, programma items and exhibitor lists.

Email us at for more information.

Contact in case of an error message or use the button 'Ask your question' below.

Use or mention the email address you are registered with in the dashboard.

  • With our event app attendees are able to prepare properly. See who else is attending and connect before the event starts. Attendees post questions, plan meetings and are up to date with the latest news you share.
  • The community app offers employees, event attendees, or other members the opportunity to stay in touch for a longer period of time. Within the safety of the community members share knowledge and information, ask questions on topics relating the purpose of the community. The community app also offers the possibility of using the event app and announcing events in the community calendar.

Besides all the regular indispensable event qualities, Networkapp offers a number of unique features, for instance:

And many more. Curious about all our features? Start now and build your free event app trial within 15 minutes.

Networkapp offers the possibility to personalise your event or community app. The app environment can be customised to the look and feel of the organiser.

Networkapp does not offer a white-label app. The app is called Networkapp and carries its own logo in the app store.

Find out about all our features, start a trial here

As the organiser of your event, you need to send your participants an invitation e-mail with download instructions and a personal or general code. This can be sent from the dashboard. Participants will need this code to access the event app.

The pricing depends on:

  • The number of participants attending your event
  • Whether it is a multi-day event
  • Which features you need to complete your event app

An overview of the pricing for an event app can be found here.

You can always try the app in the free trial modus and request a quote until you proceed to order. We are also happy to think along with you about your event goals and which package would be most suitable.

Would you like to try our Event app? Register with email and start a trial with your colleagues. Click 'Order now' in the top right corner of the dashboard if you like what you see and place your order.

Does a community app better suit your purpose? Email us your ideas at we will contact you and discuss all possibilities. If you like what you hear we will start setting up your preliminary community app design, which you can then make your own.

With our trial version you can try out all Networkapp features with 5 colleagues.

Convinced? Place your order in the top right corner of the dashboard at Order now.

The event app closes 4 weeks after the event. Until then participants can keep on connecting.

If your participants are still making connections, consider a community. In a community, members have the opportunity to stay in conversation, share knowledge, news items, etc. for a certain amount of time. Are you interested in a community? Ask about the possibilities via

Is your question not listed? We are happy to help you.
Iris Tip
Customer Care Manager