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Plan and send Push news

In order to keep participants informed of developments around the event, you have the possibility to create news and push messages. These can be prepared in advance, but also on the spot during the event, if needed.

 Go to Participants -> Tab Push News

1. Click on  to create push news for all event app users.

( Targeted Message is part of the Unlimited package)

2. Fill in as desired

Titel: what is the title of the message

Show as news: If the message should remain visible under the button News in the app select the option ‘Yes’. If you only want to send out a push message, which does not need to be saved after reading, select ‘No (will only show up as notification without detail text)’. When selecting the last option, the Description field will disappear.

Description Set up the complete push message or notification here.

Publication date Set the date and time when the message should become visible. Note that by default the publication date will be set at the moment of entry

Actions

Read more Url Enter a web address, if applicable.

Button to open screen If applicable select which app items should be linked to from the push news:

Participants Select this option when the push news is related to participants

Quests Select this option when the push news is related to a quest that has been posted or about Quests in general

Program Select this option when the push news is related to the programme, for example an alteration in the programme

Enrich Profile Select this option if the push news discusses profile fields

Poll Select this option if you want to let participants know about poll questions and encourage them to answer poll questions.

Questionnaire If you have created an evaluationform or other questionnaire here, select this option if you want the push news to link to this item.

Custom enrich Select this option if a custom questionnaire has been created for enriching the participant’s profile (Profile Fields).

Note Some of the mentioned options are only selectable when the feature in question is actually used.

Push

Send push notification Enter ‘Yes, at publication date/time’ when participants by sending a push notification have to be informed at the set time and date.

3. Click on Save

In the list of news items an overview of which messages are scheduled and which are already sent out.

To delete a news message click on Delete.

To copy a news message click on Copy. Note that, if needed, you alter the copied news item (right publication time, titel, button to open screen etc).

Show Networkapp results with Live Event Feed

Go to Engage > Tab Live Event Feed

Live Event Feed is part of the Unlimited Package. Live Event Feed enables you to present information from the Networkapp live on screen at your event or in the studio.

In order to use this feature please contact us via the button  in the bottom left corner .

Plan and send targeted messages

Sending messages to specific target groups/participants is done via targeted messaging.

 Go to Participants -> tab Push News

1. Click on Post targeted message

2. Indicate who you want to target:
* Participants of a specific program component 
Note that this option can only be targeted when participants register in-app for programme items, or when session choices have been imported via excel or linked to an external registration system.
* User profile information  
* You could also target on both components

Targeting on Programme Selection

Select in the drop-down menu the program item from which you want to message the participants

Add additional target groups if applicable

Targeting on User Profile

Select the profile information you want to target in the field

Select in the drop-down menu the profile information you want to target

Add additional target groups if applicable

Programme Selection and User profile

Click on Programme Selection (or vice versa first on User profile).
To set the other target component click on Add condition and then choose Program selection or User Profile and follow the same steps

4. To check if the right people will receive the message, click on Preview recipient list 

5. Next it is time to fill in the news item. Don’t forget to set Send push notification to Yes and check the time of publication.

6. Click on Save

Use in-app poll questions to get feedback from your participants

Before and during the event you may want to stay informed about the opinions and experiences of your participants. Through in-app polls you can get these answers and opinions.

Besides that, there is the possibility to enable an external Live voting module via the app.

 Go to Engage -> Tab Poll

  1. Click on  to set the settings of your poll.
  2. Fill in as desired:
    Button label Rename your poll if desired
    Introduction text Shortly describe the goal of the poll and add a short instruction.
    Confirmation text Enter a text that participants will see after filling in the poll questions. For example a thank you.
    Header image Upload an image that will be displayed above the poll questions visible in the app.
    Button visibility Indicate when the button that links to the poll questions should be visible.‘Auto, when at least one question visible and unanswered’, the poll button remains visible until all questions are answered.‘Always visible’ the poll button is always visible in the app.‘Never’ the poll button is never visible (select this option when the poll questions are not allowed to be available to participants yet. Tick one of the other two boxes when it’s time for participants to answer the questions).
  3. Click on Save
  4. Click under tab Poll & Vote on 
  5. (Add targeted question is part of the Unlimited package)
  6. Choose the desired questions form and fill the fields
  7. In Display Results Options you can indicate how the results of the poll should be visible in the app

    ‘No’ Results are not shown in the app, only visible to dashboard managers
    ‘Immediately after answering the question’ the result of the poll will be shown after each question has been answered
    ‘In a result screen after answering all questions’ the results of the poll will be shown in the app when the participant has answered all poll questions
    ‘Both after the question and at the end’ the results will be presented in the app after answering the question and at the end of the entire poll. Please note the results of all answers will not be refreshed live, so participants will see the results of that particular moment. To update the results, participants have to leave the app and re-enter the app.
  8. Click on Save

To view the answers to the poll questions (as dashboard manager) click on View Answers at the top right. You can save the overview page as pdf or download it as an excel file. Click Download anwers to download it as an excel file.

Delete answers

1. Click on the question of which the given answers should be deleted

2. Click at the top on  

3. Click Ok

4. All answers are now deleted, they can no longer be downloaded.

How to set up a Live Voting

Go to Engage -> Live Voting

Are you looking for direct interaction with your audience during the event? Live Voting is fairly easy to set up there is no technician required. Depending on your needs, you can choose to use it for just one session or multiple voting sessions throughout the day.
Please note that Live Voting is a feature within the Unlimited package!

  • Click on ‘+new live voting session‘.
  • Give your session a name and link it to the appropriate program item

  • Choose what you want to set up

  • Continue with the live voting session as indicated by the next steps

  • In Preview you can see how it appears on the screen.
  • When you go live don’t forget to put your live voting live

Evaluate the experiences of the participants

How did participants experience the event? Evaluate experiences by means of questionnaires.

Go to Engage -> Tab Questionnaire

This section allows you to ask questions before, during and after the event.
The difference between Polls and Questionnaire is that the results cannot be presented in the app.
The Questionnaire enables a participant to go back to their answer and altering their answer to the question.
In general this feature is suitable for an evaluation form, whereas Poll & Vote are used more interactively during the event.

    1. Click on

    2. Fill in:

      1. Button label: name of the in-app button, e.g. Evaluation

      2. Introduction text: a short introduction text or instruction on the purpose of the questionnaire

      3. Confirmation text: Closing text which is shown to the participant after answer the questions

      4. Header image: image shown above the questions

      5. Button visibility: visibility of the in-app button

        Button Visibility

      6. Click on Save

      7. Click on to add a question. Select the desired question form in the drop down menu.

      8. Only with the Unlimited package:
        Only for participants of Set up the questions per programme component, so registered participants are the only participants who can see those evaluation questions.
        Select the desired programme component from the drop down menu.
        Note: You can only target these participants when participants can register for these sessions in-app, or when a choice of session is imported via excel upload or a link to an external registration system.

      9. Click on Save

To view the answers click on
The overview of answers can be downloaden as Excel file via
Or you can save the overview as pdf, causing all bar charts to remain. Click above the browser on ‘File’ and select ‘Print’.
Select in the name field of the printer ‘Print to PDF’, click ok.

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